Workflow elements

In Workflow Designer, when you select a task on the canvas, the properties panel on the right displays its configuration sections. The following sections describe the available properties for each task, which are the essential elements for developing your workflow.

BPMN elements

When you select a task on the BPMN canvas, the properties panel on the right displays its configuration sections.

Sequence Flow

A connector that links two elements on the canvas, defining the order in which they execute.

Property Section	Description
General	Name and ID of the sequence flow.
Documentation	Free-text description of the sequence flow element.
Condition	An expression that determines whether the flow is followed at runtime.

Decision Task

A service task that evaluates a DMN decision model.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
Decision	Select the DMN process ID and decision ID. Configure input and output variable mappings.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

WaitForTrigger Task

A service task that pauses the workflow and waits for an external trigger to continue.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
Scheduler	Configure a cron schedule with name, enable/disable toggle, and cron expression.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

User Task

A task performed by a human user. Used for manual approvals, form submissions, and any step that requires user interaction.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Routing	Configure how the task is assigned: group type, group ID, and custom assignment.
Route Back	Configure the route-back behaviour.
Linkage	Configure linkage settings for the task.
SLA	Set SLA metrics including duration (days), SLA type (working days or calendar days), and complexity.
On Create	Define a callback that executes when the task is created.
On Complete	Define a callback that executes when the task is completed.

HTTP Task

A service task that makes HTTP requests to external or internal APIs.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
Http	Configure the target URL type including Absolute, Relative, Inherit from Process (Absolute), or ExternalDatasource. For the ExternalDatasource, the Provider and Datasource names are required.
Request Header	Define request header entries.
Request Body	Define request body entries.
Timeout	Set connection, read, and write timeouts.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

Javascript Task

A service task that executes JavaScript code within the workflow engine.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
Javascript	A code editor with syntax highlighting for writing JavaScript logic. Supports access to process variables via $processVariable.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

JDBC Task

A service task that executes SQL queries against a database.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async: Toggle asynchronous execution. Parallel: Set to True, False, or Inherit from Process. Exclusive: Set to True, False, or Inherit from Process.
Datasource	Select the target datasource for SQL execution.
SQL Entries	Define SQL statements with parameters and result variable mappings.
Auto-Retry Configuration	Configure retry behaviour when the task fails (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action when the task fails (visible when Async is enabled).

AI Agent Task

A service task that executes an AI agent workflow. Requires an advanced subscription.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
AI Agent	Select the agent flow name, configure result location and timeout.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

AI Prompt Task

A service task that executes a prompt with an AI model. Requires an advanced subscription.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
AI Provider	Select the AI provider.
AI Prompt	Configure the prompt text, model, temperature, token limit, Top P, stop words, timeout, and result variable.
AI Settings	Advanced AI configuration options.
Proxy	Configure proxy settings, including an option to use the KAIZEN proxy, host, and port.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

Retrieve Embedding Task

A service task that queries a vector database for embeddings. Requires an advanced subscription.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
Vector DB Provider	Select the vector database.
Retrieve Embedding	Configure embedding variable, result location, Top K parameter, and timeout.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

Generate Store Embedding Task

A service task that generates and stores vector embeddings. Requires an advanced subscription.

Property Section	Description
General	Name and ID of the task.
Documentation	Free-text description of the task element.
Advanced	Async, Parallel, and Exclusive settings.
AI Provider	Select the AI provider.
Generate Embedding	Configure model, text input, chunk size, chunk overlap, dimensions, and timeout.
Store Embedding	Select the vector store type and name.
Proxy	Configure proxy settings, including an option to use the KAIZEN proxy, host, and port.
Auto-Retry Configuration	Configure retry behaviour (visible when Async is enabled).
Task On-Fail Strategy	Define the failover action (visible when Async is enabled).

Properties under Process

When you click on the canvas background (no element selected), the properties panel on the right shows the process-level configuration:

Property Section	Description
General	Process name, ID, and whether the process is executable.
Documentation	Free-text description of the process.
Advanced	Parallel: Enable true parallel processing for all tasks. Exclusive: When async is enabled, restrict concurrent job processing to prevent optimistic locking exceptions.
HTTP Settings	Target URL: Set the default URL type (Absolute or Relative) for HTTP tasks. System Config Hostname Key: The key where the hostname is stored in system configuration. Keystore: Select the process-level keystore for verifying SSL certificates of HTTPS endpoints.

DMN elements

When you select a task on the DMN canvas, the properties panel on the right displays its configuration sections.

Decision

A decision element that defines the logic for producing an output from a set of inputs.

Property Section	Description
General	Name and ID of the decision.
Documentation	Description of the decision, the question it answers, and the allowed answers.
Variable	Configure variables for the decision.

Input Data

An input data element that provides external information to decisions.

Property Section	Description
General	Name and ID of the input data element.
Documentation	Free-text description of the input data element.
Variable	Configure variables for the input data element.

Knowledge Source

A knowledge source element that references an authority such as a policy document or regulation.

Property Section	Description
General	Name and ID of the knowledge source.
Documentation	Free-text description of the knowledge source.

Business Knowledge Model

A business knowledge model element that encapsulates reusable decision logic.

Property Section	Description
General	Name and ID of this model.
Documentation	Free-text description of this model.

Properties under Definitions

When you click on the canvas background (no element selected), the properties panel on the right shows the definitions-level configuration:

Property Section	Description
General	Definitions name and ID.
Documentation	Free-text description of the definitions.

Last updated on 20 May 2026