Integration overview

Many applications need to work with data and services beyond the application itself. For example, an application may need to display customer information from a database, submit a request to an external service, or combine data from several systems in one page.

The integration feature connects your application built in KAIZEN to these existing systems. It lets you use the data and services that support your business processes, while keeping their connection details and request configuration in a central location. This reduces duplicated configuration, keeps credentials safe, and improves the consistency of requests.

Integration in KAIZEN

KAIZEN provides the following ways to connect an application to data and services:

• Data integration

  Create a datasource in Service Designer to define how KAIZEN connects to and retrieves data. You can then add the datasource in App Designer and use it in your application pages. For more information, refer to Data integration.

• External API integration

  Configure a provider, environment, authentication, and datasource in Service Designer to call a third-party API. You can use the external datasource in App Designer preview or call it through KAIZEN Gateway at Runtime. For more information, refer to External API integration.

By configuring integrations before building the application pages, you can reuse the same datasource across the application and verify that the required data and services are available before users rely on them.

Last updated on 21 Sep 2026